Return Policy:  There are no returns on personalized merchandise. Any problem will be dealt with on an individual basis. Please write and explain your dissatisfaction. If agreed you will receive replacement items. I assure you I will do my best to make things right.

Disclaimer:  Most of my products are individually dyed and personalized with embroidery, items will vary slightly in color and size.

Shipping & Handling:  Orders are shipped using USPS Priority Mail with insurance and delivery confirmation. It is a 2-3 business day service within the continental U S.  If the order is lost, I will replaced it. Your cooperation will be required to expedite the replacement. If your order is damaged, please contact me immediately.  PLEASE SAVE ALL PACKAGING! I must have the original packaging and the damaged contents in order to replace the order. 

Payments:  I accept payments online through Paypal®, a secure payment verification provider. With Paypal®, you can use a credit card or debit card. If you would like to pay by a certified money order or personal check, please make the check out to: 1,2,3 Embroidery, P.O. Box 2501, Clovis, CA  93613. Personal checks may take up to 7-10 business days to clear. There may be a delay in shipping your order.

Privacy Policy: 1,2,3 Embroidery will only use your personal information in order to process your order and keep you up to date with BurpieBabies.com changes. Your personal information will never be sold or distributed in any way. You will never receive spam or junk mail resulting from your visit to www.BurpieBabies.com. 

If you have any problems/difficulties sending your payment, please contact me at: Laura@BurpieBabies.com.